Top marks to Nicki in Tesco Loudwater for going that extra mile today ( self service) . Even though she was busy and could have just told me to go to customer services, she chose to sprint across the shop to sort out my query. Not only was she professional and friendly but she did it all with a smile despite the fact that I was being a nuisance. Such a great service. Well done Nicki for giving real customer service.
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