Bought a 2021 Model 3 Long Range direct from Tesla thinking that the car would be in top condition considering the car comes with a 12 month warranty.
I really don't think Tesla checked the car thoroughly before putting it up for sale.
The first giveaway was that the screenwash level was low, and that there was water instead of coolant. On the way home from Tesla, Birmingham a creaking sound appeared which I was unable to pinpoint. When we arrived home my wife had to use the manual release to open the door.
I booked the car into Tesla Chelmsford to have these issues rectified. As they said they wanted the car overnight, I asked for a loan car, only to be told no.
I rearranged the appointment so I could get the car back on the same day. They resolved the creaking sound. It was a suspension arm issue. They did not have the part for the door release mechanism, and I was also told that the charge port needed to be changed. Another visit required. All in all a very bad experience for what is supposed to be a certified approved used car. Their words, not mine.
I am very tempted to hand the car back.
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The official site for Tesla Motors, makers of the Tesla Roadster, the high-performance electric sports car. Electric cars from Tesla Motors are developed with an emphasis on design, performance, and efficiency.
