Misleading paid surveys – no compensation after data submission
I completed two surveys advertised as paid (between 15€ and 20€ each).
In both cases, I provided personal and profiling information.
During the surveys, I reached a page saying something like “you may not be the right tester”, but I was still allowed to continue the survey. There was no clear message stating that I was disqualified, no confirmation of data deletion, and no clear way to return safely to the homepage.
In the end, neither survey was compensated. One was completed about a month ago, the other several weeks ago. No payment, no clear explanation.
Most of my basic information was already collected at account creation, and additional information was collected during the surveys — yet there was no compensation for the time, attention, or data provided.
This practice feels illegitimate and misleading: paid surveys should clearly stop before collecting data if a participant is not eligible, or clearly compensate partial participation.
I am posting this to inform other users so they can decide whether participating is worth the risk.
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TestingTime was founded in 2015 in Zurich, Switzerland. TestingTime comes into play when a company develops new products and services, and wants to test their usability with future users. TestingTime connects those companies with the right test users. Our hope is that this way, our customers will help us to someday achieve our vision: a world full of happy users.See more
