teststar.com

2.5
2.5 Based on 17 reviews

...

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CC38
Completely unacceptable website

Completely unacceptable website! I managed to cash out £60 from completing tasks, but when I finished the high payout tasks, it suddenly stopped tracking and my balance didn’t update! I submitted a ticket immediately, including a video of my in-game progress as requested, but I haven't received any updates since! This was over 8 days ago, and tickets should be resolved within 5 working days. Every time I check in for an update, an automated response tells me to “be patient, the support team is actively working on it”…they don’t even have customer service agents available to speak with directly. I still hold out hope for a resolution, as £114 is significant, especially when you're facing challenges! PLEASE FIX THIS!

1
Date of experience: Dec 22, 2025

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