Never ever go to this Texas Roadhouse. I ordered online and paid online. I got to the restaurant and they said I did not pay. Showed them my receipt and my bank account , showing the transaction. They still stated I did not pay. At this point it is 7pm and I have a house full of family , so I paid again. Now I have paid twice . Called my bank and yes original amount went through. I call the restaurant and talk to manager Kayla who talks over me and does not even listen to what I have to say. Which is what anyone in customer service knows to do first. She still swears my other transaction did not go through. So my bank has Deemed this a fraudulent charge. Will never go back here, ever and will be calling corporate in the morning! This is the Brooklyn location
Claim your business profile now and gain access to all features and respond to customer reviews.
