Review Time
The worst. have been with this company since the beginning of mainstream texting campaigns and it’s only gotten worse in every possible way from billing to customer service since that time which is I think about four years. Stay away if you value your sanity and wallet.
Not worth the hype ! I lost my money and i will like to warn others to proceed with caution , Learning about SPACE BANK was a soothing relief for me . I smile ever week with a very good pay ever since i made the switch to them. Best decision ever .
Do NOT use this service. They have deceptive business practices and will charge your card for services you did not agree to. Then when you contact them they will make up terms of use that you have never seen or agreed to. If you want to save yourself some money go to cancel online (if you can even find it!) and it will offer you 50% off for the entire time you use the service. They intentionally hide the spot to cancel. 1. Log in to your Textedly account2. Navigate to the bottom left corner of your dashboard and click on your name.3. Select the "Plans & Billing" tab4. Select the "Invoices" tab5. You will find an "Account Details" button in the top right-hand corner. Click on this and you will see the "cancel my plan" I don't want anyone to get scammed out of over $2000 like they are trying to do to my small business!!
This program simply does not deliver what it advertises. In addition, they have continued to charge my account despite several attempts to close it. I have worked with many different texting services for campaigns and this one is the most unprofessional.
Rip off waste of time. Nickel and dime for basic services. ZERO customer service. EVEN their Online CHAT takes at minimum 3 hours for response. Unable to upload contact lists for easy group texting. Have to ask for Permission???? weeks still no reponse to that request. What the heck is this service even for. Who on earth is going to manually type in the 10 data points per text contact?? Total waste of time. Do not use this for any reason there cant be anything worse.
Stay away from this company! After having them for a year, we still weren’t able to reply to texts, then our subscription auto-renewed, so we tried to cancel, and were told they don’t do refunds, so we should use our account. We’re paying for a year of service we don’t get!
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