pay.com.au

4.2
4.2 Based on 41 reviews

pay.com.au is Australia’s leading B2B payment and rewards platform, empowering small and medium-sized businesses to turn every transaction into a rewarding experience. Designed with Australian SMEs in mind—from construction and legal firms to retail and f...

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Average Rating

4.2

/
5

41 Reviews

5 Star
68%
4 Star
12%
3 Star
2%
2 Star
2%
1 Star
15%

All Reviews

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Review Time

Kyle
Choosing the right currency was somewhat difficult.

It was a bit challenging to select the appropriate currency, as I opted for HKD instead of yuan. It would be helpful to send USD directly without needing to convert to HKD and ensuring there's enough for the conversion back to USD. In international trade, transactions rarely use domestic currencies, typically relying on USD, euros, or British pounds. Nonetheless, I understand why many companies choose your services domestically. I will continue using your offerings, and I found the conversion rates to be very fair.

4
Date of experience: Dec 30, 2025
FT83
Selecting the right currency was a bit tricky...

It was somewhat challenging to choose the correct currency, opting for HKD instead of yuan. It would be beneficial to send USD directly without the need to convert to HKD and ensuring sufficient funds for the conversion back to USD. In international trade, transactions are seldom calculated in domestic currencies, usually involving USD, euros, or British pounds. However, I can see why many companies would prefer your services domestically. I will definitely keep using your offerings, and I found the conversion rates quite fair.

4
Date of experience: Dec 30, 2025
Quick and friendly transaction!

The transaction was quick and the service was exceptionally friendly.

5
Date of experience: Dec 29, 2025
BS42
Issues with point exchange for voucher

I attempted to exchange points for a voucher, but it didn't arrive via text. I tried logging into my account, but the texts still didn't come through. I'm still waiting and have no way to seek assistance.

1
Date of experience: Dec 29, 2025
Initial setup was a bit tricky, but support was helpful

Getting started was somewhat challenging, but the support team has been excellent in helping me sort things out and always replies promptly.

4
Date of experience: Dec 22, 2025
Russ Wilson
Promotions demonstrate customer loyalty

The company honors promotions for customers, showcasing its commitment to loyalty.

5
Date of experience: Dec 22, 2025
JA47
Funds transfer time is disappointing

The points system is useful, but when facing significant fees, it's expected that funds would transfer within 24 hours. I waited three days for the funds to reach my supplier's accounts, which is unacceptable. I wouldn't recommend this service!

2
Date of experience: Dec 21, 2025
Points provide significant benefits

The points system is a valuable feature that can greatly reduce platform fees. What truly stands out, however, is the service's ability to maximize interest-free periods on credit cards, greatly enhancing business cash flow.

5
Date of experience: Dec 20, 2025
Accumulate points on regular expenses

This platform is fantastic for earning points while paying monthly bills, wages, taxes, and nearly everything else I handle.

5
Date of experience: Dec 19, 2025
Jedediah
Payment process was seamless

Making my payment was straightforward, and everything functioned as promised.

5
Date of experience: Dec 17, 2025

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Business Details

  • pay.com.au is Australia’s leading B2B payment and rewards platform, empowering small and medium-sized businesses to turn every transaction into a rewarding experience. Designed with Australian SMEs in mind—from construction and legal firms to retail and financial services—pay.com.au helps business owners earn valuable rewards on payments that traditionally don’t earn points, including supplier invoices, BAS, payroll, and even government charges.

    The platform offers unmatched flexibility and control, allowing users to pay by card or bank transfer, automate recurring payments, manage multiple accounts and users, and integrate seamlessly with Xero. With secure, passkey-enabled logins and ISO 27001-certified data protection, pay.com.au ensures peace of mind for every transaction.

    What truly sets pay.com.au apart is PayRewards—a flexible, business-focused rewards program that offers points on every eligible payment. These points can be transferred to top-tier travel partners like Qantas, Singapore Airlines, and Velocity, or redeemed for gift cards, invoices, and more.

    At its core, pay.com.au makes paying bills not just easy and secure—but exciting. It’s the smarter, more rewarding way to manage business finances and unlock a world of value, every time you pay.See more

  • email support@pay.com.au
  • call 1300241723
  • language https://pay.com.au

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