I had a very negative experience at this store. The manager was quite rude and entirely unhelpful. I visited to exchange an item, believing it was a mistake on the store’s part, but instead of helping me, she refused to offer any assistance. She insisted that I travel to another location to make the exchange simply because I hadn’t bought the item from her specific store. I've never faced such poor customer service. A company should support its products regardless of which branch sold them, and a manager should know how to treat customers with dignity. I left feeling frustrated and let down. I will not be returning to this location.
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