To fellow travelers on the Underground: Be aware of thieves operating near exits, timing their thefts carefully. One type targets unsuspecting passengers who fall asleep, while another watches for distractions. On a recent journey, I fell asleep and my backpack was stolen right from my lap. Valuable items, including my laptop and phones, were taken. I reported the incident to staff, but they were unwilling to assist in contacting the authorities. They insisted I handle it myself, despite my lack of a phone. This lack of support for victims of theft is unacceptable, and I hope for a swift investigation into these incidents and measures to deter such behavior.
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