The GPS directed me through a tunnel and other routes, leaving me confused about the charges owed. When I called for clarity, the representatives were unhelpful, stating it was my responsibility to know. This experience felt deceptive, and their staff could learn to treat customers with respect. It’s been a long time since I’ve encountered such discourteous service over the phone. The entire experience was frustrating, and if you overpay, that money is lost with no refunds. This system seems designed to profit from individuals while providing no clear guidance on payments, leading to potential hefty fines. This approach is unfair and feels exploitative!
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