Purchasing tickets was straightforward, but when I encountered a double booking due to an online glitch, requesting a refund became a hassle. The only options available were to contact via email or phone, not through the website. It's been a week without any response, not even an automated confirmation of my request. Disappointing customer service.
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Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We’re building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.
Mae Trafnidiaeth Cymru yn newid y ffordd y mae Cymru'n teithio, gan olygu mai trafnidiaeth gynaliadwy fydd y dewis cyntaf. Rydym yn adeiladu rhwydwaith trafnidiaeth amlfoddol integredig o'r enw'r Rhwydwaith T, a fydd yn ei gwneud hi'n haws i bobl deithio ar y trên, ar y bws, ar droed, ar olwynion ac ar feic.
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