tfw.wales

3.7
3.7 Based on 181 reviews

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We’re building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Hilary Ross
Frustrating Experience at the Station

I was at the station waiting to travel to Cardiff. The first train was cancelled, and the second was so overcrowded that I couldn't board. The third train was just as bad. I eventually gave up and got a ride to Cardiff by car. The situation was similarly chaotic when trying to return. At the central station, I received conflicting information from three different staff members regarding which platform to use. I ended up on the wrong train that didn’t stop at my intended station. The overcrowding was so severe it felt inhumane. I had to take a taxi back from a nearby town. It's hard to believe this service could be any worse.

1
Date of experience: Dec 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We’re building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

    Mae Trafnidiaeth Cymru yn newid y ffordd y mae Cymru'n teithio, gan olygu mai trafnidiaeth gynaliadwy fydd y dewis cyntaf. Rydym yn adeiladu rhwydwaith trafnidiaeth amlfoddol integredig o'r enw'r Rhwydwaith T, a fydd yn ei gwneud hi'n haws i bobl deithio ar y trên, ar y bws, ar droed, ar olwynion ac ar feic.

    See more

  • language https://tfw.wales

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More