It seems that the ticket purchase process hasn’t been tested at all on iPhones. In the first screen, where you select a start and destination station, you have to select a station from a list which is off the bottom of the screen. If you find this, it’s usable, but the “continue” button is found even further off the bottom of the screen after a huge amount of white space. Assuming you get as far as the second screen, you can select how many passengers etc and press the “find tickets” button. This doesn’t work at all on an iPhone. It does work on Safari on a Mac, but only if you spot that the site is trying to open a popup window (why?!) and click on the warning message to enable it.
If you do get as far as buying tickets, you can print them out (I had to do this as I was travelling with children who didn’t have phones), but they’re very tall and thin, so you need one piece of A4 per ticket.
iPhones are now the most popular devices for web browsing, so there’s really no excuse at all for it not working. If TfW were a commercial entity that relied on selling tickets online, they’d have gone out of business.
Claim your business profile now and gain access to all features and respond to customer reviews.
Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We’re building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.
Mae Trafnidiaeth Cymru yn newid y ffordd y mae Cymru'n teithio, gan olygu mai trafnidiaeth gynaliadwy fydd y dewis cyntaf. Rydym yn adeiladu rhwydwaith trafnidiaeth amlfoddol integredig o'r enw'r Rhwydwaith T, a fydd yn ei gwneud hi'n haws i bobl deithio ar y trên, ar y bws, ar droed, ar olwynion ac ar feic.
See more
