I Ordered,
3" High Impact Clear Sunruf® PVC Corrugated Roofing (5ft)
and some other fittings.
( Noted on website using a laptop or computer.-Standard UK Delivery: 4 to 7 working days
Standard delivery is £25.00 )
However I ordered via a mobile phone, which does not give a time.
So after a few days, contacted via email to get tracking number etc.
Reply-
That the ordered was running to schedule, stating up to 7 days. Abruptly
After the sixth day, contacted again and no reply.
But by magic the order would be delivered tomorrow.
I feel if I had not asked to cancel the order if not delivered next day. It may not have arrived.
I googled the address and a very small unit, not as grand as the website, with potential not to hold sufficient stock or man power to deliver as promised.
I feel let down by the bad customer service, also flimsy way it was delivered with tape around edges.
Some of the screws were not straight and a chip in one piece of the roofing.
Thus no point complaining as could and would not want to deal with a company run poorly at best.
74% 1* feedback, we do not all take time to go on trust pilot for nothing. Do not reply just get better, thats what I would be doing anyway. ???
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