I had a ticket from DB, came 10 mins earlier than departure, but the way to the train was blocked by Tgv in Oui service personnel, just because they had an argue with a couple in front of us. Even if we were on time, they didn't reacted on our questions and didn't let us in even if we had tickets. I have no words how bad can it be. It was not possible to explain that we really have tickets, that we are on time because the personell can't speak english. So I was watching for 7 minutes how my train stood there and departured without me. Crazy.
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