I’m on the train right now, and honestly, this experience has been anything but pleasant.When I arrived in Valence TGV (15 minutes early), it was suddenly announced that the train to Brussels was cancelled.. Someone from INOUI told me, “Oh yes, there’s an issue the train is now leaving from Valence Centre Ville,” which is 20 minutes away. No shuttle. No help. Nothing.I checked my email and only 30 minutes before departure INOUI sends an email: “Your train has been cancelled.” That’s it. No explanation, no alternative, no support.Now I’m on board and…The seats are cramped and uncomfortable (if you want to work on the laptop);The Wi-Fi is uselessThe bar is laughableAnd the airco? Barely working it’s 37°C outside and everyone’s sweating insideBoth my trips with INOUI were like this.Honestly? What a disappointment.OH I paid 190 euro!
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