Miserable experience! After waiting for the product we ordered for three (!) months, with no follow-up from Customer Service other than when I've been reaching out, I got an automated message saying my order is cancelled. The bar this company sets for response time on customer requests is 5 (!) days which is also below all expectations. One of my worst online shopping experiences!
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That Cool Living is a design retailer based in Europe, serving customers worldwide. We specialize in thoughtfully curated furniture, lighting, and home decor, collaborating with trusted brands, artisans, and design studios to bring high-quality, timeless pieces into your home.
What makes us different is our approach: we don’t just sell products, we curate collections that combine function, beauty, and meaning. Every item is chosen to last, and we focus on giving customers an intentional shopping experience, supported by reliable service and worldwide delivery.
Our promise is simple: carefully chosen design, trusted quality, and a personal approach to service.See more
