If I could give 0 stars I would.Ordered a set of cutlery from this website 3 months ago. Didn’t ship on the shipping date. Had to keep chasing and chasing.Eventually got told after 2 months it will ship the following Monday with 24 hour delivery.Guess what - it never shipped.Sent another email requesting an update or refund.Received a one liner saying my order has been cancelled. No other information regarding refund etc. bear in mind this was a 300 euro set of cutlery.Really disappointed with this store. Would never shop again.
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That Cool Living is a design retailer based in Europe, serving customers worldwide. We specialize in thoughtfully curated furniture, lighting, and home decor, collaborating with trusted brands, artisans, and design studios to bring high-quality, timeless pieces into your home.
What makes us different is our approach: we don’t just sell products, we curate collections that combine function, beauty, and meaning. Every item is chosen to last, and we focus on giving customers an intentional shopping experience, supported by reliable service and worldwide delivery.
Our promise is simple: carefully chosen design, trusted quality, and a personal approach to service.See more
