Review Time
I ordered a case for my phone, and it took four months to ship. I sent multiple emails over three months asking for updates and attempted to cancel my order. I had to dispute the charge with my bank twice, causing significant stress. When I finally received the case, it was not as advertised, made of cheap plastic and did not fit my phone. It arrived poorly packaged. I paid a high price for a low-quality item. It’s baffling why shipping took so long.
I ordered a phone case, but a month later, I still have no updates on delivery. I didn’t even receive an email confirming shipment. Customer service is unresponsive. It’s frustrating because the design looked great. I see I’m not alone in this situation, so please avoid this company.
If I could put -100, I would. Don’t trust this company, I ordered in July. They promise to deliver within 10-15 business days. When the order was 3 weeks overdue, without my shipping status changing, I messaged them. After 3 attempts, I got a generic email saying that there is a delay by another 10 days ( by the way the shipping tracking number is not even working anymore). When the 10days were up, now they no response to any emails, no response on IG messages, they also deleted comments under their posts (and I wasn’t the only one saying ‘respond to emails’, their chat on the website - they are never online, and don’t return to your messages’I do hope their scammy website gets taken down
I ordered months ago and my order never arrived. I was recently fortunate enough to dispute the transaction with my bank and received a full refund. But the crazy thing now is that ‘ThatEon’ are disputing my refund even though my purchase never arrived. BEWARE.!! Avoid at all cost.
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