Review Time
Today, my wife went to the dealership for a recall service on our vehicle. She was very satisfied with the entire experience. The reception staff were exceptionally polite and welcoming, making her feel appreciated as a customer. The recall issue was resolved promptly, and she was pleasantly surprised to see that they took the extra effort to clean the car before giving it back. Overall, it was a seamless and efficient process that transformed what could have been a hassle into a wonderful experience. We are thankful for the outstanding service provided by the team at the dealership.
Today, my spouse visited a dealership for a recall service on our vehicle. She was thoroughly impressed with the experience from beginning to end. The reception staff were exceptionally courteous and welcoming, ensuring she felt appreciated as a customer. The recall issue was resolved promptly, and she was pleasantly surprised to find they had gone the extra mile by cleaning the car before returning it. Overall, it was a seamless and efficient process that transformed what could have been a hassle into a wonderful experience. We are thankful for the outstanding service provided by the team at the dealership.
I had a fantastic experience exchanging our vehicle this past month. The representative made the process straightforward and enjoyable. While I was away on holiday, she kept in touch, even sending a video of the car to show it was ready for us upon our return. I would certainly recommend this dealership. Thank you!
I have encountered disappointing after-sales customer service. While I am satisfied with my new vehicle, I have been unable to use the connected app. The dealership has not responded to my emails or returned calls when messages were left. This is quite disheartening. I would not recommend purchasing a vehicle from this dealership based on my after-sales experience.
I purchased a vehicle and initially found it fine, but I didn’t realize the numerous alerts could be distracting and unsafe. The car failed to start multiple times. After taking it to a garage that was supposed to be approved, they didn’t seem to care, and the computer showed no issues. The screen blacked out several times, which was alarming. Be cautious as many garages are franchises, and this particular one is no longer operating under the original franchise. I was sold a service plan that I’ve now learned is not redeemable elsewhere. I contacted customer service, but they were unhelpful, citing data protection as a reason for not assisting. I feel misled and frustrated, and I may have lost a significant amount of money if I don’t receive a refund.
There are excessive sensors in the vehicle; it has many features yet lacks essential ones. The model seems designed for casual drivers, as it includes automatic transmission and auto-switching headlights, which may not appeal to serious drivers. It has just one USB-A port, no CD drive, yet it has a low-quality screen and heated seats. I would prefer an older car than to deal with this confusing array of features.
I recently bought a vehicle under an approved warranty that has proven to be worthless. I had to pay an upfront inspection fee only to be informed that the dealership found no issues, even though the car is unsafe to drive, as it brakes unexpectedly on the motorway.
I would strongly urge anyone considering a purchase to reconsider. I bought a brand new vehicle expecting reliability, but it has been nothing short of a nightmare. The car has broken down twice and spent over six weeks in the garage. It even failed completely while I was driving at high speed, which could have caused a serious accident. Now, for the third time, it is going back for repairs, and despite the issues, the dealership refuses to waive the costly insurance fees while they try to fix a problem that should never have existed. The service has been appalling, with no urgency or accountability. It’s clear they have no interest once the sale is made. I feel entirely let down by both the product and the company, and this will be my first and last purchase.
Claim your business profile now and gain access to all features and respond to customer reviews.
cycrown.com
carfirm.co.uk
rotorcorp.com
detroitaxle.com
ntsi.com
worldwidecyclery.com
tyreleader.ie
blademotorcycles.co.uk
alloygator.com
ces-sport.co.uk