thatssofetch.com.au

3
3 Based on 141 reviews

Melbourne based boutique clothing store with free express shipping Australia wide for all girls and womens clothing and fashion items. Fast delivery, best price...

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shitty buisness needs to be shutdown

honestly such a shit brand. as much as i want to love their clothes the material is so bad and everything is majorly overpriced. Like seriously they are so money hungry and don’t care about quality. Not to mention their customer service is the most annoying shit i’ve ever dealt with. trying to live chat with them is useless cause they never address your issue and just keep repeating the same shit like it’s not even a human feels like i’m speaking to a robot. Every single time i order something from them i always have an issue and it’s always their fault. I ordered pants as im skinny i order the smallest size and the elastic or band on the waist was stretched out so bad i couldn’t even wear them not to mention i paid like 65$ for them and i can’t even wear them. Yet they wanna charge me $5 to send it back like be so serious. such a disgusting brand how are people still buying their shit. When they get returns instead of throwing them out as they are damaged they put a tag back on and give it to the next customer. Also not to mention i ordered again cause i was eyeing these 2 jeans out i really liked and they had 40% so i was like why not. Biggest mistake ever. They send me something that looks nothing like the image it took them 3 days to actually properly answer my complaint after getting some AI robot to answer me repeating the same shit over and over saying “create a returning label” like bro also when they answered me they said “we have changed the design of the pants” yet they don’t update the advertised image. Like how stupid are they and it’s still up there they are advertising jeans that look nothing like the image i’m so frustrated as these jeans look horrible yet the one in the image is so cute and something i’d wear. Like i don’t understand how useless these people are. Also the second pair of jeans i love so much i was so happy until i took a closer look there is some red or brown stain on the side of the jeans like are they for real. I’m so disgusted by this business they seriously need a reality check or need to be shut down i will never be ordering from them again as im so sick of the disgusting clothes they can’t even make right and that customer service shit is the most frustrating thing ever they are so useless is it that hard to even address customer issues?

1
Date of experience: Nov 12, 2025

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Business Details

  • Melbourne based boutique clothing store with free express shipping Australia wide for all girls and womens clothing and fashion items. Fast delivery, best price

  • language https://thatssofetch.com.au

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