My daughter ordered a lemon dress from this seller, when it arrived it was in no way shape or form representative of what was displayed in the image. The dress was a completely different style, colour and shape and material. The material it was made from was the cheapest "dollar shop satin", not the luxurious material in the image, and the colour was shimmery yellow, NOT the pastel muted lemon in the photos. She have returned the dress but now Thats So Fetch are saying that they only offer a store credit. Do yourself a favour and DO NOT SPEND A SINGLE DOLLAR with them, unless you like wasting money. She is still campaigning for a refund in full, that is the only possible resolution. Expect there to be a footnote on the storepage saying "Dress will differ in style, color and material from image shown".UPDATE: My Daughter advised them that we had left this review and instead of the store credit being the only method of refund, ThatsSoFetch customer services HAVE ISSUED the refund back into our account. We should not have had to call them out, excellent customer service would have given us the confidence to shop there again in future.
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Melbourne based boutique clothing store with free express shipping Australia wide for all girls and womens clothing and fashion items. Fast delivery, best price
