My disappointment with the handling of my order with this company was the worst which i placed on April 15th.Despite being informed on April 16th that my order had been shipped, I received conflicting information on April 24th stating that duty fees and taxes were required for delivery.I was unable to get clarification on how to pay, the courier, or a tracking number from your customer service.I discovered that SEKO Logistics was the courier after finally getting through to the Customer Service and they had told me SEKO had sent me an email regarding the duty fees but when I had rang SEKO they hadn't been in touch with the company regarding that situation and they also confirmed that no fees were due upon arrival in the UK.I received my parcel just 3 days before the wedding thankfully but that was without paying any additional charges.The inaccurate information provided by your company caused unnecessary stress and concern, as I was under time to receive the order for a wedding. The only advice i could give to the company is to improve its communication and provide accurate information to customers in the future.
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Melbourne based boutique clothing store with free express shipping Australia wide for all girls and womens clothing and fashion items. Fast delivery, best price
