I ordered two dresses for ladies day. Both of these were of unacceptable quality. I decided with me ordering last minute I would keep one dress anyway and return the other. Upon returning one of the dresses I was sent a credit note. When asking for a refund I was back and two with emails and was sent the same messages back over and over. Then I added the order number, dress names and everything and still had nothing other than ‘ can you please tell me what your returning’ even though in each email I had specified. Since then I’ve added I want to return the second dress which they said they would send me a shipping label, which they have not. So now I’m stuck with another dress I don’t want which is fault and the other dress I’ve returned but they’ve not refunded so I’m £100+ out of pocket. It seems it is a bit of a scam, they lead you to believe you’ll get your money back but you never will. Would stay away!
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Melbourne based boutique clothing store with free express shipping Australia wide for all girls and womens clothing and fashion items. Fast delivery, best price
