Received a crop top that is completely see-through when on (not an intentional sheer material). I emailed them and notified them and advised I wasn’t happy to pay return postage considering the poor quality and that your whole chest area is exposed. They replied and asked me to send a photo or video, I quite rightly said that was inappropriate and kindly asked for a pre-paid label or free post returns address. The next advisor sent me another pre-created template, which totally ignored anything I’d already said!In a nutshell their customer service is horrendous and ignorant! ***EDIT in response to company’s response…. No, no you offered this AFTER I left the trustpilot review. I don’t want your store credit, I want you to do better rather than leaving consumers out of pocket with clothes they are unable to wear!
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Melbourne based boutique clothing store with free express shipping Australia wide for all girls and womens clothing and fashion items. Fast delivery, best price
