I bought a hoodie which I absolutely loved but the stitching started come away on one of the corners of the front pocket.I got in contact with the brand on Tik Tok and was advised to contact their Customer Service team, which I did.I would just like to say how incredibly kind and helpful they were. They not only offered me a replacement, they offered other options such as store credit or for me to pick another item.I picked the same hoodie but in a different colour (which may I add was slightly more expensive and I wasn't sure they would approve it, but they did) and after a week of communication I had my new product.The quality of their clothing is so SO good and their customer service is second to none. Thank you to all the representatives that dealt with me. I hope your pillow is always cool and the sun always shines for you ✨️ Thank you all again, I will continually recommend you as brand not only for your quality of clothing but your customer ethics.Kylie 💜 xx
Claim your business profile now and gain access to all features and respond to customer reviews.
Melbourne based boutique clothing store with free express shipping Australia wide for all girls and womens clothing and fashion items. Fast delivery, best price
