We purchased a bed, headboard, mattress, and vase, served by the shop manager. After paying by card, we were told delivery would take 2 to 3 weeks. Four weeks later, when I called, they claimed they didn’t know how the delivery was missed. They delivered the bed today without the headboard and are asking us to pay for it again. I requested a refund and for the bed to be returned, but the owner has refused. This is a disappointing service. If the company is struggling, they should close rather than take advantage of customers.
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Single beds, double beds, leather beds, wooden beds, bunk beds, mattresses, metal frames,
divan beds, guest beds, headboards and more bedroom furniture from The Bed Shop
