Name: the-insurance-surgery.co.uk
Telephone: 08000832829
Rating: 4.9

Euan Chew-Graham Guest

I came to the Insurance Surgery with a challenging set of circumstances and I’d already hit dead end

I came to the Insurance Surgery with a challenging set of circumstances and I’d already hit dead ends elsewhere. Sam C was consistently professional, empathetic, and completely non-judgemental. He took the time to understand what I needed, explained the options clearly, and managed expectations without being dismissive.
Most importantly, Sam delivered. He found a solution and got me covered when others couldn’t, and clearly outlined a future plan to obtain a better policy. The process was straightforward and well managed, with clear, prompt communication throughout.

Thank you, Sam C!

Date of experience: Feb 17, 2026

Maxmaxounet9932 Guest

3 months ago

Exceptional support after challenges

I received outstanding assistance after other providers struggled to secure coverage due to my pre-existing health issues. The representative was friendly, attentive, and empathetic throughout the process. I would definitely recommend!

Date of experience: Nov 30, 2025

Calla Harris Guest

3 months ago

Ideal choice for those with existing conditions

I received fantastic service from the representative after other providers failed to find coverage due to my pre-existing health issues. They were friendly, attentive, and understanding throughout the process. Highly recommend!

Date of experience: Nov 28, 2025

Leila Barnes Guest

3 months ago

Accommodating communication

The representative was always flexible with communication times, following up both verbally and in writing, which was very beneficial. They were effective at addressing our needs and maintaining transparency.

Date of experience: Nov 27, 2025

Bayard Guest

3 months ago

Very kind and helpful service

I found the representative to be exceptionally kind and helpful. They successfully identified the right policy for me despite my unique circumstances, putting in significant effort to make it work. Highly recommend!

Date of experience: Nov 26, 2025

Lindy Fisher Guest

3 months ago

Unmatched customer service

I only interacted with one representative, but I can't praise them enough. Despite my tendency to be difficult to reach, they were incredibly patient and seemed genuinely focused on my needs. Outstanding customer service.

Date of experience: Nov 26, 2025

Cari Guest

3 months ago

Great experience with the service

I had a wonderful experience. The representative was incredibly patient, helpful, and knowledgeable. They worked around my schedule, ensured I understood everything clearly, and made me feel at ease throughout the process. I’m very satisfied with the support received!