I have been using this platform for years without incident.In summer 2025 I bid for and purchased several items that were falsely stated by the seller to be located in one country (details can be provided if necessary) but in fact were in an entirely different country that would have cost me shipping/import.Multiple emails to the seller went unanswered.I then discovered that the seller left negative markers for me that caused issues.Complaints to the seller were not resolved (they told me to complete the purchase when in fact they had later relisted and sold the items) and refused to acknowledge the false and misleading location of the listing (that incidentally was the same on the reslisted item). Complaints to thesaleroom.com were not dealt with properly. They stated that the company was located in the listed location but the listing clearly stated the location of the actual item!They refuse to get involved in the dispute and will not remove the "block entry".There are better (and cheaper) platforms and I would recommend that purchasers consider this carefully.
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thesaleroom.com is Europe’s leading marketplace for fine art and antiques auctions. Visitors to the site can search and browse catalogues and place bids over the internet in real time, with live audio and video feeds communicating the auction room atmosphere.
