the-saleroom.com

3.2
3.2 Based on 61 reviews

thesaleroom.com is Europe’s leading marketplace for fine art and antiques auctions. Visitors to the site can search and browse catalogues and place bids over the internet in real time, with live audio and video feeds communicating the auction room atmosph...

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Norfolkian
thesaleroom.com need to vet the auctioneers

thesaleroom.com need to vet the auction houses on their website more carefully. I have just been stung by an auction house which misrepresented the lot I bought. I found out after the event that this auctioneer has dreadful reviews online for doing exactly to that to many, many people. I asked thesaleroom.com to intervene and stop anyone else being taken in by this. But they forwarded my email to the auction house who came back with a very rude reply. They then refuse to help anymore. Bizarrely, as a buyer you have more protection on eBay than by using thesaleroom.com. The directors of this company must be on notice that their site is enabling scammers - isn't this an offence?

1
Date of experience: Dec 15, 2025

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Business Details

  • thesaleroom.com is Europe’s leading marketplace for fine art and antiques auctions. Visitors to the site can search and browse catalogues and place bids over the internet in real time, with live audio and video feeds communicating the auction room atmosphere.

  • email customersupport@the-saleroom.com
  • call +4402037255555
  • language https://the-saleroom.com

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