Really their service is a joke, and most people use it because there isn’t many alternatives. The matching bid issue is a real problem plus their auction houses can get away with showing no actual descriptions and using photos that can misrepresent the condition of an item. I've also lost count of the number of times I've 'asked a question' of the auction and not had a reply.Funniest thing though is their answers to their reviews - have you noticed they just use standard paragraph replies? They can't even be bothered to have someone read them, it's AI crawling through and offering thanks for the positive (the ‘amazing treasures’ one) and vapid platitudes for negatives. Bid direct if you can (many auction houses have a version of an online platform now) as you'll pay less and get a better service. Cue the ‘….We truly care about our customers and we always aim to provide the best service possible….’ reply. ;)
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thesaleroom.com is Europe’s leading marketplace for fine art and antiques auctions. Visitors to the site can search and browse catalogues and place bids over the internet in real time, with live audio and video feeds communicating the auction room atmosphere.
