Why does The Saleroom support such underhand auction sites as the newly trading ‘Five Ways Assets’ which operate a very different operating model compared with more transparent traditional auction houses? No matter what your purchase an automatic £354 charge for ‘administration’ on top of your initial hammer price plus auction house and sale room charges. In my case in a relatively low value purchase ends up with a 200% additional cost I didn’t expect…..and it could be worse so watch out. All adds up to a very unsatisfactory experience. Sure I admit I should have read the T and C’s more carefully…… but I can’t believe such rip off tactics hidden in the very small print is ethical and feels morally wrong. It brings honorable auction houses into disrepute and shouldn’t be supported by the sale room in my opinion. Buyer Beware! To get out of my error and obligations I forfeited the payment I made for my first invoice from the company ( £240) which didn’t hint at their 2nd invoice containing these ludicrously unfair and punitive charges. They knew if it was all contained in the first invoice many more wouldn’t pay up.
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thesaleroom.com is Europe’s leading marketplace for fine art and antiques auctions. Visitors to the site can search and browse catalogues and place bids over the internet in real time, with live audio and video feeds communicating the auction room atmosphere.
