I recently purchased a few lots at a local auction using the internet and by default thesaleroom. After the sale, my debit card was charged twice for the same purchase. Contacting thesaleroom - particularly James and later Hasina - it was discovered after an investigation that the fault lay with my bank and not thesaleroom. Both James and Hasina were remarkably helpful with the matter, given the volume of sales transactions that they must deal with on a daily basis. Excellent service!
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thesaleroom.com is Europe’s leading marketplace for fine art and antiques auctions. Visitors to the site can search and browse catalogues and place bids over the internet in real time, with live audio and video feeds communicating the auction room atmosphere.
