I have purchased many items via the Saleroom and had full confidence in the platform until my most recent experience. I bought an antique wardrobe in Harper Baxter's timed auction which finished on 19/05 and paid the invoice immediately. I was assured that I would be contacted by the shipping department in due course but have heard nothing, despite numerous emails and phone calls (which all revert to answerphone). I have since realised that their website is inactive and the address provided appears incorrect...I have filed a complaint with the Saleroom and am awaiting the results of their investigation. Having lost over £600 via this transaction, I am extremely reluctant to use the site in the future and would suggest independently verifying auctioneers before making bids or payments.
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thesaleroom.com is Europe’s leading marketplace for fine art and antiques auctions. Visitors to the site can search and browse catalogues and place bids over the internet in real time, with live audio and video feeds communicating the auction room atmosphere.
