The speed is fantastic when it's working, but I've had several frustrating outages in the few months I've been with them. For a company that promises to be "ultra-reliable," this has been a letdown. Contacting the help team is easy, but they often can't give a concrete time for a fix. The price is great, but you get what you pay for. It's not the "superior alternative" to big broadband I was hoping for, as their infrastructure seems less resilient. I'm considering switching back for stability.
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