This is the worst broadband service I’ve ever had. The speed is incredibly inconsistent, and there’s no reliable way to contact the company. As soon as they answer the phone and realize you’re an existing customer, they transfer you to Via, where you can wait for hours before speaking with an operator.Reaching them through WhatsApp is also impossible for current customers, though potential new customers seem to have no trouble getting in touch.I’m still having ongoing issues with my Xbox. Their website provides instructions for setting up the necessary ports, and even though I’ve configured everything correctly, I still can’t access the Xbox Store. The only way to make it work is by switching to mobile data. It’s absurd.I often can’t watch TV because it says my network is connected through a VPN or proxy, even though it’s not. I also have to switch to mobile data when top up my electricity or gas.
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