the4thutility.co.uk

4.5
4.5 Based on 440 reviews

...

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Alan Pergusey
Could be a lot better

I signed up to 4th Utility 12 months ago and I can't wait to leave. They fitted a new cable from the the nearest telegraph pole to the house which fell down a couple of weeks later. The engineers that came said it was sabotage by another company! Soon after that stopped my service stopped completely. Fair enough that my debit card had expired but I had to spend a few hours finding this out for myself, no warning or explanation prior to the expiry. But the most long lasting problem is the router I was given, which gives off the weakest signal of any router that we've had since domestic wifi was introduced! It just doesn't reach to all parts of the house and it's only a 4 bed terrace. And finally the bill seems to increase when they fancy, in 12 months its gone from £21.50 to £29.50 and still 12 months to go.

1
Date of experience: Oct 28, 2025

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