the4thutility.co.uk

4.5
4.5 Based on 440 reviews

...

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Andy Wiltshire
Zero points for customer service!

Really smooth installation and what seemed like a very good deal indeed! Until you need to contact them and actually speak to someone, as there does'nt seem to be anyone, just automated garble telling you to use their web portal, which is useless. Zero points for customer service!Thanks for the reply, no one actually answered the phone to deal with my concerns. Just the same automated rubbish no matter what option I chose! Utterly non existent customer service. You don't deserve my business. How about you remove your equipment and I'll terminate our contract, which you have broken by not providing adequate customer service and I'll take my business to a competent organisation!!!

1
Date of experience: Oct 24, 2025

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