Absolutely abysmal service from start to finish! We were sold a pipe dream and all they deliver is problem after problem! The customer service is completely and utterly as abysmal as the internet service! I live in a new build home and the pathetic router they provide doesn’t even reach the upstairs bedrooms! The only resolution they offered was that I needed to buy some WiFi boosters for my home so that I can use their internet service. I have NEVER had this before even with what I thought was the worst internet provider Plusnet!! I have complained 3 times and each time never had a follow up from their customer care department. I am absolutely disgusted with this company and they make everything so difficult if you want to try and cancel contracts. So BE AWARE - AVOID AVOID AVOID - this company is a cowboy company who will rob you blind. I have yet to hear a genuine positive review from these clowns! They are all fraudulent and AI.
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