I was considering switching to 4th Utility but was having issues with the online template. I was inputting my Vodafone account details for reference but the template was not accepting them. (I found out later that Vodafone had a major systems outage.) Nick from 4th Utility contacted me by phone offering to facilitate the switch himself. I felt that his approach was professional and very competent. I was happy to make the switch to what I believe will be a more useful product.
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