I have been sold, wall to wall broadband but I think they forgot to mention it doesn’t exist outside the room walls the router is installed, (and I live in a flat). When I have called customer service they recommended a WiFi extender which I bought, but the issue is the WiFi outside the room drops down to 20-30mbps while I’m paying for up to 500. The company is a joke and they promise more they can deliver. WiFi is so unreliable.I’m happy I have only 12 month contract with them. But if they won’t be able to deliver the speed I have already checked and I’ll be able to leave them early with out having to wait.At this point avoid 4th utilities
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