theaa.com

4.8
4.8 Based on 1.8K reviews

The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
madeleine harvey
I broke down on the M11 at roundabout 3 PM. called the AA out and they pinpointed me couldn’t unders

I broke down on the M11 at roundabout 3 PM. called the AA out and they pinpointed me couldn’t understand the gentleman that I was speaking to cause he had a broken English, which was very frustrating as I was on the motorway and very frightened,the patrol never came until two hours later the AA phoned me up to say that they was on their way between 10 and 20 minutes but they couldn’t find me so could I please pinpoint them again then 10 minutes later the AA phoned me up again and said that the driver can’t find me so could I dropped a pin point again, with all this technology in this world,and they couldn’t find me,I was waiting on a motorway for two hours. This is not acceptable. I was alone woman on her own with numerous people stopping behind me,I was very frightened and worried for my safety.

2
Date of experience: Feb 28, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.

  • language https://www.theaa.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More