My car wouldn't start and my insurer sent AA Breakdown Assistance to my home. They arrived within the expected time frame and kept me updated as to their ETA regularly. The WhatsApp chat feature is great, easy to use and quick for updates. The breakdown technician was Darren and he was outstanding. So helpful, polite and reassuring. He ran a diagnostic,found that the battery needed replacing and advised me of next steps. All round, a great experience!
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