I really appreciate the products, and my partner does too; they are quite beneficial. However, I'm unhappy with how the sales advertisement is presented on the show. It seemed misleading. There was a promotion claiming BOGO on all supplements, implying that every supplement would come with a free item, but it wasn't clear that only one free item is offered regardless of the order size. I placed a large order thinking I would get a free item for each supplement, but I only received one free item. I'm hesitant to make more large orders in the future. I had hoped to stock up. They had a similar promotion before, but when I placed this recent order, it didn't seem to work in the app. I reached out to customer service for clarification and learned that only one supplement would be free, unlike the previous offer. I'm disappointed, especially since I missed out on another deal due to the delay in receiving my order. The seller only offers store credit, which means I wouldn't get a refund if I refuse this order or encounter an issue.
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