I had bought a queen from this company that had died without ever pruducing a worker after half a year and thought that was the end of the story. I received an unprompted message from them shortly before Christmas asking about my purchase. I told them the queen was dead, and after a discussion, they agreed to send me a new queen with workers if I paid the shipping and signed up for a $39.99 food subscription that would be refunded after a year. I agreed, but they charged me the $39.99 and a shipping fee every month. I told them they needed to stop the shipping charge for the queen ant in January, and received no response, but thought they would fix the issue. Months later, I contact them again, and was told that the shipping was part of the food subscription - something that I was never told at the beginning. They also told me that instead of a refund, I would get a credit. I would never have agreed to that if the saleman had been honest with me upfront. They never once sent me an invoice over the 10 months of the subscription, and the entirety of the sale was done over the phone, so I was never able to see the details. DON'T BUY FROM THESE SCAMMERS.
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