theantvault.com

2.8
2.8 Based on 14 reviews

We sell live queen ants and ant farms exclusively in the USA! The Ant Vault makes ant-keeping for beginners easy! We offer care guides along with support throughout your antkeeping journey. The Best Place to buy Live Ants for Ant Farms & Habitats. The...

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Average Rating

2.8

/
5

14 Reviews

5 Star
43%
4 Star
0%
3 Star
0%
2 Star
7%
1 Star
50%

All Reviews

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Review Time

Dede
Patently dishonest

I had bought a queen from this company that had died without ever pruducing a worker after half a year and thought that was the end of the story. I received an unprompted message from them shortly before Christmas asking about my purchase. I told them the queen was dead, and after a discussion, they agreed to send me a new queen with workers if I paid the shipping and signed up for a $39.99 food subscription that would be refunded after a year. I agreed, but they charged me the $39.99 and a shipping fee every month. I told them they needed to stop the shipping charge for the queen ant in January, and received no response, but thought they would fix the issue. Months later, I contact them again, and was told that the shipping was part of the food subscription - something that I was never told at the beginning. They also told me that instead of a refund, I would get a credit. I would never have agreed to that if the saleman had been honest with me upfront. They never once sent me an invoice over the 10 months of the subscription, and the entirety of the sale was done over the phone, so I was never able to see the details. DON'T BUY FROM THESE SCAMMERS.

1
Date of experience: Sep 06, 2025
Gertrude
DO NOTORDER ANYTHING

DO NOT, REPEAT, DO NOT order anything from The Ant Vault! All they do is take your money. They over promise and under deliver! They do not respond to calls and emails. It's a scam and a ripoff!!!

1
Date of experience: May 07, 2025
Andy Harris
Scamed and never received anything

I ordered a camponotus floridanus queen from The Ant Vault which got send to me (price more then 100$) but denied by custom clearance of my country. It got denied because the sender (The Ant Vault) didnt give information on the package to customs clearance so it got sent back to the USA. Many mails were sent to them by me on how we can make it work. They all just totaly got ignored. I didnt get a single answer, a refund or the ants. They cashed in my money and ignored all my trys to contact them. I strongly recommend not buying at this store, chances you wont get your order and be ignored are high. Not trustworthy at all.

1
Date of experience: Apr 15, 2025
Kaden Hughes
Took our money

Took our money, never shipped supplies or ants. Contacted multiple times, always promises of tomorrow, tomorrow and tomorrow, but tomorrow never came. Had to contact credit card to get refund. Wow.

1
Date of experience: Feb 07, 2025
Rich Wright
WHAT A JOKE

WHAT HASNT GONE WRONG. ORDERED QUEEN IN NOV. ARRIVED DEAD. ASSURED FOR PEPLACEMENT. HAVE NEVER RECIEIVED ANYTHING AGAIN

1
Date of experience: Jan 28, 2025
Hero Long
I Lance Campbell just recently ordered…

I Lance Campbell just recently ordered from this supplier not only did I not receive whaf I ordered phiedole Morrisi they sent me a componotous queen with no eggs I also bought into a year long prescription to receive several anting items and nest every month for 40 dollars a month, I didn't receive all the items have no date to send next months money and scared to! I ordered this product on December 12th 2024 and I didn't receive the package till December 29th and it was wrong I've made several attempts to contact the merchant and the Gan a few replies were made but still haven't received my pheidole morris

1
Date of experience: Dec 29, 2024
Edris
Overpriced and abusing beginners lack of knowledge

Heavily overpriced and abusing beginners lack of knowledge, species names are misleading and how do they even dare sell "worker ants", woker adoption works only in very specific settings, and how they present it is straight up money rob.

1
Date of experience: Dec 13, 2024
Minnie P.
Good overall

The ants were healthy. Good overall

5
Date of experience: Nov 22, 2024
inteur7241
My ants are doing great

5
Date of experience: Nov 08, 2024
Kirsteen Fisher
Outstanding Customer Service

The customer service at The Ant Vault is outstanding. They helped me choose the right species for my setup and answered all my questions. My Pheidole ants are doing well

5
Date of experience: Oct 21, 2024

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Business Details

  • We sell live queen ants and ant farms exclusively in the USA! The Ant Vault makes ant-keeping for beginners easy!

    We offer care guides along with support throughout your antkeeping journey. The Best Place to buy Live Ants for Ant Farms & Habitats.

    The Ant Vault is an America's Ant Shop with ants for sale from all corners of the US. Queen ants for sale from The Ant Vault are guaranteed healthy or your money back.See more

  • location_on Berkeley, United States
  • email hello@theantvault.com
  • language https://theantvault.com

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