Review Time
Customer service was amazing! The product was even better. They went out of their way to make sure i was happy with the end result and they blew me away. I will be buying more. The engraving is worth the cost.
Ordered Christmas and got my order in a couple weeks, CA to OH. Packed with good enough care, didn't need to sign with delivery company. Beer can boxes were beat up but that's not unreasonable.One item I purchased did not arrive, but I was refunded quickly after notifying and was told it went on backorder.
Order showed delivered but was not. No one signed for the package as is REQUIRED by law as it was alcohol. First contact with company claimed they would contact shipper, all follow up contact completely ignored. I spent over $300 on the order and also purchased their shipping protection. Filed claim directly with UPS. Zero communication from the barrel tap since.
I was hesitant because of some of the reviews, so wanted to share my EXCELLENT experience. Ordered online Sunday by Tuesday had UPS tracking info. Package arrived in about a week from CA to OH. Carefully packaged and in perfect condition. I couldn't be happier with this experience and will definitely purchase from this company in the future!
I have purchased from the guys before. I got an email to buy a bottle. I bought it, then I was on their site they are selling it for less. I emailed asking for a REFUND and the difference. They gave me crap and have not refunded the difference. Will not be buying anymore from them. OLD FITZGERALD Bottle & Bond 7 Year. PAID $89.99 I will not be getting your email anymore. I have UNSUBSCRIBED! Hope it was worth losing a customer. $74.99 NO BAG -$84.99 BAG Joe Ballard
Terrible service. I placed an order on 11/6/25. On 11/16 they had not even shipped the order. I told them to cancel the order as it was too late, it was supposed to be a gift. They sent it anyway and are refusing to refund my money. DO NOT USE THIS BUSINESS.
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