Review Time
To be Honest, this company and its employees made me feel totally at ease and supported through every step of the process, advise and guidance was very welcome during some very daunting times, and they acted extremely professional and courteous at all times. I cant rate these enough.
To be Honest, this company and its employees made me feel totally at ease and supported through every step of the process, advise and guidance was very welcome during some very daunting times, and they acted extremely professional and courteous at all times. I cant rate these enough.
Nicola Jeanrenaud was recommended to me by a previous firm following a multi injury no fault road traffic collision in which they were unable to act for both myself and my husband. From the outset, Nicola was caring, considerate of my injuries and wholly supportive. She progressed my case throughout with efficiency and great knowledge. I was very impressed with the way Nicola always responded to my emails and telephone calls - same day if she was in the office and if not I was kept informed and received a timescale on response which was always speedy. She chose the experts to report on my injuries well and with consultation with me. Nicola knows her subject well and gave me a good indication on likely range of settlement. When I was unsure (no reflection on Nicola) she arranged conference with Counsel which was a very helpful and constructive meeting at her offices with Counsel on a big screen teams meeting which felt like Tom was in the room. After Counsel confirmed a similar range of settlement Nicola was careful to take full instructions and then negotiated well, not just relying on correspondence but opting to "take the bull by the horns" and make a detailed telephone call to the Insurer's legal team. I feel this really aided progress in my case by narrowing issues in a conciliatory manner. Most of our dealings were by telephone and email as I am out of the area, but on occasion when I visited the offices I was well received, nice Reception staff and a warm welcome. I cannot recommend the professionalism of this Firm and Nicola in particular highly enough!
Having taken my case Rachael Jones has dealt with it extremely effectively , giving me guidance and advise all the way if it’s on the phone or though email it’s been very efficient and in manner that I was extremely happy with thanks again tonRachael and the team
Adrian McGurk took over my case after about 12 months into it due to my original solicitor leaving, and I noticed a big change and movement when he took over. He helped push things along,kept me informed of every step wich you need in such a long case like mine. My case was not a easy one either nearly 4 years it took and I settled just before court and what I will say as advice to anyone with more of complex case, it is long process but this company will get you over the line and I trust they will bring a closure. I can't deny it has been stressful few years but i can now enter 2026 with this page closed now and move on in life. So thank you so much resolution law
I cannot recommend Joanne Milford of Resolution Law highly enough. She is absolutely brilliant. Throughout a very long case, Joanne’s communication was excellent, she kept me regularly updated. She was always on top of everything and made clear and well judged recommendations that helped achieve a very good outcome,Joanne is extremely professional and demonstrated vast knowledge of the area of law relevant to my case. During this time she was also friendly, approachable, supportive and understanding in what was at times a very stressful situation.Joanne was also friendly, approachable, and supportive. I’m extremely grateful for her guidance and professionalism and wouldn’t hesitate to recommend her to anyone needing a solicitor. Thank you once again Joanne.
Georgia has been absolutely incredible throughout my entire claim process! From start to finish, she handled everything with such professionalism, clarity, and genuine care. She kept me updated at every stage, explained anything I didn’t understand, and made what could have been a stressful situation feel completely manageable.Nothing was ever too much trouble for her, and her communication was always quick, helpful, and reassuring. It’s rare to come across someone who is this efficient and this kind — Georgia is a credit to the team.I couldn’t be happier with the service I received. Thank you, Georgia, for making the whole experience smooth and stress-free!
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Our solicitors deal with all types of personal injury claims on a no win no fee basis. Where possible we will look to ensure that there are no deductions from your damages.
Most lawyers will seek to take a deduction of up to 25% from your compensation by way of a Success Fee. Resolution Law will not. Instead, we will assess each case individually to see if a 0% success fee is possible. If it is not, we will cap any success fee deduction at 20%.See more
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