The platform is reliable, but the advertising is somewhat misleading: they promote a feature that converts a PDF into an EPUB file. I assumed this meant they would extract the text and properly format it for EPUB. Instead, they merely created images of each PDF page and arranged them in EPUB format. Quite disappointing! I do appreciate their user-friendly interface, affordable pricing, and straightforward cancellation process. However, they don't truly provide a conversion service for EPUB.
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