I had an extremely disappointing experience with the service. Without clear and fair consent, there were multiple attempts to charge my account instead of a single transparent payment. The system kept trying to process monthly/annual charges, even when my balance was insufficient, leading to repeated failed transaction attempts. The transaction attempts included: • SAR 149.28 (≈ USD 39.80) • SAR 152.91 (≈ USD 40.80) Both attempts occurred on the same day, highlighting a confusing and aggressive billing pattern. This behavior is unacceptable, misleading, and unethical. Customers should never feel like an open bank account. If a service requires recurring payments, this must be clearly disclosed and explicitly confirmed, rather than hidden behind unclear processes or confusing subscription models. Customer support was slow and unhelpful, and the cancellation process involved unnecessary back-and-forth. The only positive aspect was that the subscription was eventually canceled, and I received written confirmation that no future charges will occur. I strongly advise users to: • Monitor their bank statements closely • Avoid entering card details on this site • Be cautious of unclear and aggressive subscription practices This experience severely damaged my trust. Transparency, respect for customers, and ethical billing practices are seriously lacking here.
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